Technical regulation as a digital service

Challenge

Market participants need more than the wording of requirements. They also need usable procedures for applications, standards and document processing.

Approach

• Move procedures into electronic workflows.
• Improve access to reference and standards information.
• Treat digitalisation as process change, not simply an interface launch.

My role

This area draws on institutional leadership and coordination experience. Specialist teams are responsible for system development and operation.

Outcome

Historical reports record pilot operation of e-KTRM from November 2022 and development of electronic processes in 2023. No unsubstantiated reduction in processing time or costs is claimed.